Privacy Policy
Effective Date: November 3, 2025
Last Updated: November 3, 2025
TSS Consulting Company, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [tssconsultingcompany.com] (the "Site") and use our services.
Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
Contact us via forms: Name, email address, phone number (if provided), business name, project details, and any other information you choose to share
Subscribe to our lead magnet or newsletter: Email address, name
Book a discovery call: Name, email address, phone number (if provided), preferred meeting time
Communicate with us: Any information you provide in emails, messages, or other correspondence
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
Log Data: IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and store certain information (see Cookies section below)
Analytics Data: Information about how you use the Site, collected through Google Analytics
How We Use Your Information
We use the information we collect for the following purposes:
To Provide And Maintain Our Services
Respond to your inquiries and contact requests
Deliver requested resources (lead magnets, checklists, guides)
Schedule and conduct discovery calls
Communicate about our services and your projects
Provide customer support
To Improve Our Site and Services
Analyze how visitors use our Site
Understand user preferences and trends
Improve Site functionality and user experience
Test new features and content
For Marketing and Communication
Send you newsletters, updates, and promotional materials (only if you've opted in)
Share relevant content, tips, and resources
Notify you about changes to our services or policies
For Legal and Security Purposes
Comply with legal obligations
Protect against fraudulent, unauthorized, or illegal activity
Enforce our terms of service and policies
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Email Service Providers: To deliver newsletters, lead magnets, and transactional emails (e.g., Mailchimp, ConvertKit, or similar)
Analytics Providers: To analyze Site usage and performance (Google Analytics)
Hosting Providers: To host and maintain our Site (e.g. Squarespace, or similar)
Scheduling Tools: To manage discovery calls and appointments (Calendly, Acuity, or similar)
These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government investigations).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Cookies and Tracking Technologies
What are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the Site recognize your device and remember information about your visit.
How We Use Cookies
We use cookies and similar technologies to:
Essential Cookies: Enable basic Site functionality (necessary for the Site to work)
Analytics Cookies: Understand how visitors use our Site (Google Analytics)
Preference Cookies: Remember your preferences and settings
Third-Party Cookies
We use Google Analytics to collect information about Site usage. Google Analytics uses cookies to track and report website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google Analytics Privacy Policy: https://policies.google.com/privacy
Your Cookie Choices
Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.
Your Data Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You have the right to access and update your personal information. Contact us to request access or corrections.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing
You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly. Note that you may still receive transactional emails related to your inquiries or services.
Do Not Track Signals
Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals, as there is no industry standard for how to handle them.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact form submissions: Retained for as long as necessary to respond to your inquiry and maintain records
Email list subscribers: Retained until you unsubscribe
Analytics data: Retained according to Google Analytics retention policies (typically 26 months)
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Security measures include:
SSL encryption (HTTPS) for data transmitted to and from our Site
Secure hosting through GoHighLevel
Limited access to personal information by authorized personnel only
Regular security reviews and updates
Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located.
By using our Site, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
Posting the new Privacy Policy on this page
Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right To Know
You have the right to request information about the personal information we collect, use, and disclose.
Right To Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right To Opt-Out
You have the right to opt out of the sale of your personal information. Note: We do not sell personal information.
Right To Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise these rights, please contact us using the information below.
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
We process your personal information based on:
Consent: When you provide consent (e.g., signing up for our newsletter)
Contract: When necessary to perform a contract with you (e.g., providing services)
Legitimate Interests: When necessary for our legitimate business interests (e.g., improving our Site)
Your GDPR Rights
Consent: When you provide consent (e.g., signing up for our newsletter)
Contract: When necessary to perform a contract with you (e.g., providing services)
Legitimate Interests: When necessary for our legitimate business interests (e.g., improving our Site)
To exercise these rights or for questions about GDPR compliance, please contact us.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Response Time: We will respond to your inquiry within 30 days.
Consent
By using our Site, you consent to this Privacy Policy and agree to its terms.
Last Updated: November 3, 2025
Based in Chicago, IL. Available in-person for local meetings. Working remotely with clients nationwide.
Email us at: [email protected]
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